Shipping

COVID-19 INFORMATION

The State of Minnesota is under a Stay at Home Order from, at minimum through May 18, and this will limit our ability to process and ship online orders or arrange for curb-side pick-up. Our staff will be working from home during this time and will still receive orders via email. We will be processing orders once per week on Thursdays, in the order they were received. Root beer will be picked up on Fridays by FedEx. If you have questions or concerns about this, please email Jess Edberg at jess@rootbeerlady.com.

Thank you for your patience and understanding as we work toward flattening the curve and keeping our communities healthy.


Although we do try our very best to give our customers the best shipping rates, we also have to address the challenge of part-time staffing and prompt order processing. So, on occasion, our shipping charges will be slightly higher than you may expect to cover staff time and travel to the USPS or local FedEx pick-up location.  Isle of Pines Root Beer orders are automatically charged a rate of $40.00 per case due to the packaging requirements and weight of the package.

Additionally, due to our location in far, northern Minnesota not all shipping options are available.

However, we do offer in-store pick-up of items if you are able to come to the museum in Ely, Minnesota! During the summer visitor season, we are open daily 10am-5pm Memorial Day Weekend through Labor Day Weekend. The rest of the year we would be happy to coordinate a pick-up of your items, just call and leave a voicemail at 218.365.4451 or email Jess at jess@rootbeerlady.com. We just ask that you give us some time to get back to you.

Gift orders must be placed at least two weeks before the desired delivery date.