Returns

It is our goal to provide the highest quality products and services to our guests. However, if your purchase is unsatisfactory or damaged, we would like to make it right.

How do I return/exchange an item?
No problem within 30 days. Please send the item back, in the original packaging if possible, and include a copy of your receipt with instructions on how you would like us to proceed. We do not keep your credit card information on file. If you are requesting an exchange on an item other than root beer, please include $6.95 (or your credit card information) for return shipping.

Questions? Please contact us at (218) 365-4451or jess@rootbeerlady.com for further assistance.